You have 7 working days from the date of delivery to return product you bought at KARMA. kindly note you can use your own courier or pay collection fee R175.* Returns must be unused, unworn, in original packaging, tags attached, extra links with if applicable. We don't offer refunds or exchanges for Nixon products purchased at unauthorized Nixon dealers. Refunds are issued in the original form of payment.
JUST A FEW EASY STEPS:
1) Make sure everything is together and ready for collection. Including your purchase confirmation number / proof of purchase, so we can link the return to your account.
2) We will arrange our couriers to collect from you. (We cannot guarantee an exact time for collection, but can make it a AM or PM collection)
3) We will collect from the same address we delivered to, unless we are asked to collect form another address. Please make sure there is someone there on the agreed day.
4) We will sort everything out our side, and refund your account
Contact us on KARMA 021 020 0152 if you have any questions